In the first quarter of this year, 108,117 applications were received by tax authorities.
According to the information provided to “Elchi” by the State Tax Service, this figure has decreased by 13.8 percent compared to the same period last year.
Of the received applications, 88.6 percent were processed during the reporting period, while 11.4 percent are currently under review. Of the processed applications, 61.8 percent were resolved, 36.6 percent received appropriate explanations, and measures were taken regarding others in accordance with the legislation.
During the reporting period, 1,142 actual complaints were resolved. These mainly concerned desk tax audits, personal account statements, social insurance payments, taxpayer registration, refund and offsetting of overpaid taxes, interest and financial sanctions, tax debts, and other issues.
During the reporting period, a total of 113 citizens, including 4 citizens who are martyrs’ families and war participants, were received by the relevant officials of the State Tax Service Headquarters. During the meetings, each application was approached individually, and necessary measures were taken for the positive resolution of the citizens’ legitimate requests.