The application of artificial intelligence is paving the way for major changes in the world of work. Technology giants are accelerating automation by investing billions of dollars in this field. In the near future, some professions are predicted to be replaced by artificial intelligence and robots.
“Elchi” reports that, according to demokrat.az, customer services and call centers are among the first sectors to face this risk. Currently, many companies are answering customer inquiries via “ChatGPT” and other voice assistants. This could lead to thousands of call center employees becoming unemployed in the future.
In the transport sector, self-driving cars are affecting drivers’ jobs. The work of companies like “Tesla” and “Waymo” on autonomous vehicles could replace taxi, truck drivers, and even pilots.
In the financial sector, artificial intelligence already works faster than humans in investment analysis and credit risk assessment. This trend creates serious competition for financial advisors, accountants, and credit experts. In the media and journalism sector, however, the writing of articles and reports by automated systems could lead to a decrease in the number of editors.
A similar process is underway in medical diagnostics and industrial sectors. Artificial intelligence analyzes MRI and X-ray results faster than doctors, while robots replace human labor on factory assembly lines. Educational platforms can also take over a part of tutoring services.
However, experts state that the human factor is irreplaceable in some fields. In the fields of psychology, law, surgery, and creative arts, people’s emotional intelligence, the ability to empathize, and make critical decisions will remain a key requirement for a long time.